{"id":37141,"date":"2026-10-31T17:00:46","date_gmt":"2026-10-31T17:00:46","guid":{"rendered":"https:\/\/avocat-montreal.ca\/template-letter\/letter-reimbursement-unjustified-fees-quebec\/"},"modified":"2026-10-31T17:00:46","modified_gmt":"2026-10-31T17:00:46","slug":"letter-reimbursement-unjustified-fees-quebec","status":"publish","type":"post","link":"https:\/\/avocat-montreal.ca\/en\/template-letter\/letter-reimbursement-unjustified-fees-quebec\/","title":{"rendered":"Letter requesting reimbursement of unjustified fees Quebec"},"content":{"rendered":"<p>[Your first and last name]<br \/>[Address]<br \/>[Phone \/ email]<\/p>\n<p>[City], [date]<\/p>\n<p>[Company name]<br \/>[Customer service]<br \/>[Address]<\/p>\n<p><strong>Re: Request for reimbursement of fees \u2013 account \/ contract no. [___]<\/strong><\/p>\n<p>Dear Sir or Madam,<\/p>\n<p>On my [invoice \/ statement] of [date], you charged the following fees: [description: administrative fees $___, late fees $___, service fees $___].<\/p>\n<p>These fees [are not provided for in our contract \/ were not disclosed in the advertised price \/ do not correspond to any service rendered].<\/p>\n<p>I request that you <strong>reimburse the sum of $[amount] no later than [date]<\/strong> and that you confirm in writing that these fees will no longer be charged.<\/p>\n<p>Failing this, I will file a complaint with the Office de la protection du consommateur [\/ the Financial Consumer Agency of Canada \/ the Ombudsman for Banking Services] and claim this sum before the Small Claims Division of the Court of Qu\u00e9bec.<\/p>\n<p>Sincerely,<\/p>\n<p>[Signature]<br \/>[First and last name]<\/p>\n<h2>Drafting notes<\/h2>\n<ul>\n<li>Under the <em>Consumer Protection Act<\/em>, the advertised price must include all fees except taxes; a merchant may not claim a price higher than advertised.<\/li>\n<li>A consumer may claim reimbursement of amounts not provided for in the contract, as well as punitive damages in cases of serious breach.<\/li>\n<li>For federally regulated banks, the complaint process includes the bank&#8217;s internal ombudsman before external bodies.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>[Your first and last name][Address][Phone \/ email] [City], [date] [Company name][Customer service][Address] Re: Request for reimbursement of fees \u2013 account \/ contract no. [___] Dear Sir or Madam, On my [invoice \/ statement] of [date], you charged the following fees: [description: administrative fees $___, late fees $___, service fees $___]. These fees [are not provided [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"single-custom.php","format":"standard","meta":{"footnotes":""},"categories":[2053],"tags":[],"class_list":["post-37141","post","type-post","status-publish","format-standard","hentry","category-template-letter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Letter requesting reimbursement of unjustified fees Quebec | AM<\/title>\n<meta name=\"description\" content=\"Free letter template to request the reimbursement of unjustified or undisclosed fees charged by a merchant, bank or service provider in Quebec: Consumer Protection Act, all-inclusive price.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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